Returns & Exchanges
At Grade Tools, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day return window for all unworn and tagged items. If your selection doesn't fit your style or size requirements, our streamlined process ensures a quick exchange or full refund.
Initiate Your Request
Log into your account and select the items you wish to return from your order history to generate a return authorization.
Package Your Items
Place the unworn garments back in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach the Label
Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing